Effective Date:
At ESM Web Solutions (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://esmwebsolutions.com (“Website”), and engage in our eCommerce services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
Non-Personal Information:
• Browser type and version
• Operating system
• IP address
• Cookies and other tracking technologies
How We Use Your Information
We collect your information in the following ways:
• Through forms filled out on our Website (e.g., account creation, order checkout, opt-in forms).
• Automatically, via cookies and tracking technologies.
• Through third-party tools, such as Google Analytics and payment processors.
How We Use Your Information
We use the information collected for the following purposes:
• To process and fulfill orders.
• To provide customer support.
• To send order updates and marketing communications (if you opt-in).
• To improve our services and Website functionality.
• To comply with legal obligations.
Payment Information
We do not store payment details directly. Payments are processed securely through trusted third-party gateways like Paypal & Stripe, and their respective privacy policies govern the handling of your payment information.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized advertisements through platforms like Google Ads and Facebook Ads. You can manage cookie preferences through your browser settings.
Sharing Your Information
We share your information with trusted third-party service providers such as shipping companies, payment processors, and marketing platforms to complete transactions and improve services. We do not sell your personal information to any third party.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
User Rights
You have the right to access, update, or delete your personal data, subject to legal or operational limitations. You may also opt out of marketing communications by using the unsubscribe link provided in our emails or contacting us at hello@esmwebsolutions.com.
Security Measures
We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. While we strive to protect your information, no system is completely secure, and we encourage users to take precautions when sharing data online.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.
International Users
If you access our Website from outside the Philippines, your data may be transferred internationally. We implement safeguards to ensure data transfers comply with applicable privacy laws.
Policy Updates
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a revised effective date. Please review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@esmwebsolutions.com or emeliostevemalisa@gmail.com. You can also reach us by mail at Brgy Zone 3 Prk Kalubihan Mahayahay Apo Beach, Santa Cruz, Davao del Sur, 8001, Philippines.
Thank you for trusting ESM Web Solutions with your personal information. Your privacy is important to us.